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EMAIL US - Help@snackslondon.com
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All returns must be sent back within 7 days of the packages arrival. Returned items must be in like-new condition and not worn nor washed. Items must be sent back to the return shipping address on the package label. All returns must include a note that states clearly the order number (found on the invoice that was emailed to the customer when the order was placed) and the requested action, refund or exchange. If the return is due to a damaged item, or a packing error on our part, the return shipping cost will be refunded to you. These refunds will be for standard first class (or air mail) shipping only and will be for no more than the total shipping amount charged to the customer when the order was placed. Packages sent back using expedited shipping will not receive a full postage refund.
When sending an item back for a refund, we will provide the credit to your account in the method in which it was paid (Credit Card/ Paypal/ Google Checkout/ Check). These refunds will appear on your account within one week of our processing the returned package.
Please make sure to send a note in the package that includes your order number and the reason for your return. All returned packages must be mailed to the address noted below:
Although availability may be indicated on our site, we cannot guarantee product availability or immediate delivery. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
ONE SIZE FITS ALL.
All international shipments are subject to additional duties, taxes and other customs fees.
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